In the White Paper, Shanghai Futures Exchange will focus on member service and investor education in 2013 with the purpose of strengthening communication with the members, carrying out multi-level cooperation, penetrating into all aspects of the industry chain; providing professional guidance and services; and establishing market innovation, development and institutional integrated service mechanisms. The purposes are to effectively ensure sustainable development; to further expand the breadth and depth of investor education; upgrade investors’ and practitioners’ expertise, investment level and risk management capability; promote effective functioning; and push forward the steady development of the futures market.

 

It is reported that Shanghai Futures Exchange held a symposium for regional members early in 2013, at which, some members proposed that Shanghai Futures Exchange should publicize the information on key tasks and important events through its official website or media to allow members to respond the work direction. The opportune issuance of White Paper indicates that Shanghai Futures Exchange has determined to promote the healthy development of the market and the fast response to the market demand.

 

Yao Guang (General Manager of Galaxy Futures Co., Ltd) says that the issuance of White Paper sets a clear direction for futures companies, highlights the goals of expanding market and serves the industry, enhancing members’ comprehensive management capabilities and service capabilities, and demonstrates important thoughts of Shanghai Futures Exchange for supporting innovation in the new situation. White Paper pays equal attention to both “experienced investors” with profound reserve of knowledge and “novice investors” who are making debut on the market, this sets up a multi-level and multi-faceted service platform with purpose of educating investors. Meanwhile, Shanghai Futures Exchange is committed to expand the depth and breadth of investor education so that it can be well-developed, making investors “interested to see and hear while being inspired”. The issuance of White Paper comprehensively shows the basic requirement of Shanghai Futures Exchange which believes that futures market should serve the real economy. The members will enjoy all-round sustainable and effective resource support. Also the majority of investors will get more specialized while training in an universal education. This is an important initiative to ensure a smooth operation and a healthy development of the capital market”.

 

Jiang Changwu (General Manager of Minmetals Futures Co., Ltd) says: “Shanghai Futures Exchange has a broader and more diversified member service with investor education contents. Various promotions, investigation events and topic researches focus on entities and actual results. Minmetals Futures summarizes some opinions and suggestions on the services for business entities in 2013. Minmetals Futures is honored to get a written instruction from Jiang Yang, Vice-Chairman of China Securities Regulatory Commission, he has witnessed rapid feedback from Shanghai Futures Exchange which has been modified and improved with series of transactions and settlement systems within a few months. Service for the real economy is the foundation for the development of the futures industry. Member service and investor education of Shanghai Futures Exchange focus on tapping into industry customer demands with great concentration and rapid responses. Such efficient and powerful work style can be greatly commended”.